Decorative header image for this page: Text as image: Project team

The project team

Project team Top

Emma Barwell, IT Communications Manager, Oxford Brookes University
Henrik Brogger, Head of IT Service Delivery, IT Services, Queen Mary University of London
James Childs, University IT Services, University of the Arts London
Claire Donlan, Customer Services Manager, Information Services, Heriot-Watt University
Rachel Fligelstone, Head of Service Strategy and Communications, Lancaster University
Katie Langford, IT Communications Business Support Officer, IT Services, Leeds Beckett University
Jon Lucas, Head of IT Engagement, University IT Services, University of the Arts London
Jo Mortimer, Project Manager Supporting Change, Electronic Management of Assessment Programme, University of Reading
Sarah Peace, Head of Desktop and Printing Services, IT Services, University of York
Gordon Roberts, Assistant Director of IT, University of Bath
Tony Wright, Head of Service Delivery, Information and Library Services, University of Greenwich

Sarah Peace, Head of Desktop and Printing Services, IT Services at the University of York led the project to develop the community resource. Anna Mathews, Head of Policy and Projects at UCISA, was the project manager for this resource, with assistance from Sarah Martin, UCISA Projects Administrator. The project was initiated by the UCISA Support Services Group.

All illustrations are by Lottie Walsh, Technical Assistant, University of York and Oliver Berman Web Designer/Graphic Designer at University of the Arts London.

We would like to thank the University for the Arts London for the design and creation of the resource website with particular thanks to Rick Lecoat, Senior Web and Graphic Designer, University IT Services and Jon Lucas, Head of IT Engagement, University IT Services.

Meet the team Top

Acknowledgements Top

We would like to thank the following colleagues who have provided materials for the Toolkit:

Sally Bogg, Head of End User Services, Client Services, IT Services, Leeds Beckett University
James Brimble, Head of Governance, IT Services, University of Bristol
Joanne Casey, Senior Content Producer and Non Faculty Team Lead, Marketing Services, University of York
Dave Churchley, Data Integration Analyst, Newcastle University
Marc Bennett, Learning Technologist, Newcastle University
Dr Christopher Dickson, Enablement Manager, Research and Environment, University IT, Cardiff University
Steven MacDonald, Assistant Director - User Services, Computing Services, University of Bath
Drew McConnell, Information Officer, Information Services, University of Glasgow
Lisa McDonald, User Support Manager, University of Edinburgh
Martin Putwain, Service Support Manager, University of Manchester
Jill Shacklock, Information Officer, University of Brighton
Chris Shimmin-Vincent, Service Manager (IT Literacy), Computing Services, University of Bath

Lorraine Spalding, Communications Officer, Lecture Recording Programme, University of Edinburgh

Mike Thorpe, Marketing and Communications Officer (Service Communications Lead), Directorate of IT Services, University of Manchester