About this toolkit
In this Toolkit you’ll find sections on pretty much everything an IT department might want to think about in terms of communications – from writing a strategy, or managing your social media, to promoting new services - as well as day to day communications such as planned changes or current incidents.
In each section we bring together examples we’ve found from across the HE and FE sectors, which we hope will inspire you – or at least get you thinking! It’s just the beginning… the aim is for the Toolkit to grow and develop over time – a resource for the community, created by the community. So if you have some great content you’d like to share or if you think there’s a whole section we’ve missed, let us know via the contact page.